SCREEN PRINTING, EMBROIDERY & DIGITAL PRINTING


FAQ:


Q: CAN I SUPPLY MY OWN BLANKS?


A: YES THEY MUST BE CLEAN, UNWASHED.


Q: DO YOU KEEP SCREENS FOR FUTURE ORDERS?


A: NO. IN ORDER TO PROVIDE YOU WITH THE HIGHEST QUALITY PRINTS WE RE-BURN SCREENS EACH TIME WE PRINT YOUR JOB. WE DO KEEP YOUR ORIGINAL FILMS ON FILE FOR UP TO ONE YEAR. RE-ORDERS ARE ONLY CHARGED A SMALL SCREEN FEE OF $5 PER COLOR.


Q: DO YOU OFFER DELIVERY AND SHIPMENT?


A: YES, WE CAN SHIP YOUR ORDER VIA UPS OR FED EX. WE ALSO OFFER LOCAL DELIVERY (FEES MAY APPLY BASED ON DISTANCE AND ORDER SIZE.)


Q: DO YOU HAVE A MINIMUM?


A: YES. DUE TO THE MANY VARIABLES OF SCREEN PRINTING, WE DO NOT HAVE A QUANTITY MINIMUM. HOWEVER, WE DO HAVE AN ORDER MINIMUM OF $200.


Q: WHAT IS THE MINIMUM DPI FOR HI RESOLUTION FILES?


A: 300 DPI.


Q: HOW CAN I SEND HI RESOLUTION FILES TO YOU?


A: YOU CAN ATTACH THE FILE TO AN EMAIL, OR IF IT IS VERY LARGE, YOU CAN USE AN FTP, YOU SEND IT, DROP BOX, WE TRANSFER, GOOGLE DRIVE, ETC.


Q: WHAT IS YOUR TURN AROUND TIME?


A: OUR STANDARD TURN AROUND TIME IS 5-10 BUSINESS DAYS FROM THE TIME WE RECEIVE YOUR FINAL APPROVAL.


Q: CAN I MIX AND MATCH SHIRT AND INK COLORS?


A: YES, ADDITIONAL CHARGES MAY APPLY.


Q: WHAT TYPE OF FABRIC/GARMENTS CAN YOU PRINT ON?


A: WE CAN PRINT ON VIRTUALLY ANY COMMERCIALLY AVAILABLE GARMENTS INCLUDING: COTTON, POLY, RAYON, SPANDEX, NYLON, ETC.


Q: WHAT IS PRINT READY ARTWORK?


A: PRINT READY ARTWORK IS ARTWORK THAT NEEDS NO RE-SIZING, EDITING, COLOR SEPARATIONS, CLEAN UP, OR ANY OTHER GRAPHIC DESIGN OR ADJUSTMENT.


Q: HOW DO RUSH CHARGES WORK?


A: RUSH CHARGES VARY FROM 10%-50% OF YOUR QUOTED PRICE BASED ON SCOPE OF ORDER AND URGENCY OF DELIVERY. ALL RUSH CHARGES MUST BE QUOTED ON A JOB BY JOB BASIS.

Q: HOW CAN I PAY?


A: WE ACCEPT CHECK, CASH, CASHIERS CHECK,  AMEX, VISA, MASTERCARD AND PAYPAL.


Q: CAN YOU FOLD AND POLY BAG MY ORDER?


A: YES.




For pricing and options please call us at (949) 348-2829

At Anchorfish, with over a decade of screen printing apparel, we know how important it is to have an affordable price on a quality product. Our experience gives us the know how and ability deliver a consistent and high quality product.